Delivery Fees

Delivery fees vary depending on the size, weight and location of the products you choose to purchase as well as your chosen delivery location. Delivery fees will be calculated and displayed when you checkout but before you purchase your products – this is to ensure that you are notified of the extra cost for delivery fees before you pay for the goods.

Please note:  Unless notified, all consignments will default to ATL (authorized to leave) and couriers will place the consignment in a safe place on the outside of your premises.  If you do not want your items left out, please advise the couriers upon shipment notification. If you wish to arrange for an ATL with any of our other courier partners, you will have to speak with them directly prior to delivery.

The couriers will ensure that consignments will not be delivered to an unattended address. The courier will require a signature from the purchaser or authorised person (please ensure that this authorised person is specified with the courier prior to delivery) at the specified delivery address at the time of delivery.  If there is no one available to sign for any parcel, a card will be left, and the parcel will be re-directed to the nearest courier depot. It will then be the responsibility of the purchaser to collect the goods from the designated depot or to arrange for re-delivery at their own expense.

We recommend that all deliveries be shipped to an address that is attended during business hours, whether that is a residence, workplace or any other address, to minimize any inconvenience such as redelivery delays and/or fees.

Please note that Maxwatt Power products will not be held responsible for any consignments lost in transit, damaged in transit, incorrectly delivered or not received nor collected by the intended recipient/purchaser / authorized person of said consignment.  The responsibility and accountability will be directly for the courier company and recipient/purchaser / authorized person.

P.O. Boxes and Parcel Lockers

The couriers do not deliver to P.O. Boxes (post office boxes) or Parcel Lockers.

Please ensure a full and correct address and all contact details are entered in the checkout process.  Please also make a note of any and all contact details of the courier company in order for delivery arrangement and/or follow up purposes.

Freight-included pricing

Maxwatt, will from time to time, offer freight/delivery/P&H-included pricing on specified products to Australian addresses ONLY. However, the ‘Incl Freight’, ‘Incl Delivery’ and Postage & Handling promotions will not apply to all areas. Check your suburb and postcode below to confirm if your location is included in such possible promotions.